Tag: desktop-management

An automated solution to enforce IT policy on standard password practices

Growing instances of information security incidents have forced IT enterprises to put an effective IT policy in place. All such policies stress three essentials, among the numerous guidelines: Usage of unique, strong passwords across all IT resources Rotating the passwords at periodic intervals Role-based access controls for IT resources Enforcing the IT policy with respect to the privileged passwords turns out to be a daunting task to carry out manually.

Help Desk Tips & Tricks – When to merge tickets & when to engage Problem Management.

I know most of you are using ServiceDesk Plus in the right way, however in few of our customer environments I found certain features are used improperly. So I have started a series of tips & tricks blogs to use ServiceDesk Plus features efficiently.

Cisco 3K Switches now supports NetFlow export

A very good news for Network Administrators using Cisco 3K switches on their network and for administrator who are going to procure new Cisco 3K series. Let us start with networks which already have Cisco 3K switches. In the past, we used to get a lot of emails and support calls to check if NetFlow export is supported in Cisco 3K series switches we had to unfortunately say

Success Story: DeviceExpert helps leading IT service provider for retailers centrally manage network device configurations

The IT department of Bovertis B.V , a leading IT service provider for retail companies in The Netherlands, specializing in airport retail development and IT support, is tasked with managing a large number of network devices, mostly switches and routers from different device vendors. Their customers have retail stores all over the world, which need connectivity with each other and with the Head Quarters.

Who is taking the lead to the Clouds? Telcos, ISPs, MSPs or Enterprises?

If a book seller like Amazon can succeed as a cloud provider, why are telecoms so slow to get into the game? I suspect the barriers are more cultural than technical. Telecoms seem cautious to jump into new markets. The Cloud is attracting some big industry players, but that

Sub Application Mapping in NetFlow Analyzer

NetFlow Analyzer with its in depth traffic reports helps Network administrator to analyze their traffic patterns, planning the network, identifying performance bottlenecks etc. In this blog, we will discuss Application traffic monitoring. NetFlow Analyzer 9 with its sub application mapping feature that helps administrator to categorize similar traffic patterns as a single group and view them.