Tag: asset management

“I am a 100% ServiceDesk Plus customer for life “- Radiology Associates

Radiology Associates is a medical imaging business with four imaging centers and a corporate headquarters based in Corpus Christi, Texas. The company provides a full range of outpatient imaging services. An IT team of 10 uses ServiceDesk Plus Enterprise edition to support 250 workstations

Change Journey through ITIL processes

At a time when many organisations are undergoing a significant amount of changes, most of the change managers still considering ITIL change management process is the only process dealing with the change.