Tag: change management

Manage IT on the go with our incredibly effective mobile apps

Even an insignificant network issue can wreck havoc on your IT infrastructure when left unmanaged. This makes it vital that your IT team is alerted instantly whenever an issue arises, so they can troubleshoot it quickly, and ensure network stability. However, IT teams aren’t sitting at their desks waiting for problems to happen. It’s not […]

Six Steps to Implementing Change Management that Works

Solid change management capability will help you boost your ITSM maturity, break out of the “firefighting mode,” align IT activity with business objectives, and transform IT from a service provider to a business innovator. However, these benefits don’t come easily

Guest Blog : Change management – Inside Servicedesk Plus PRO

There is no excuse for not having Change management. If you are a one man band or if you have a very small team, you are most likely very busy man. Not only do you have to work on day to day user requests, you also have look after the servers, update windows clients, windows servers, spam filtering for email system, look after exchange or similar, look after virtual infrastructure, Citrix clients…

Change Journey through ITIL processes

At a time when many organisations are undergoing a significant amount of changes, most of the change managers still considering ITIL change management process is the only process dealing with the change.