Radiology Associates is a medical imaging business with four imaging centers and a corporate headquarters based in Corpus Christi, Texas. The company provides a full range of outpatient imaging services. An IT team of 10 uses ServiceDesk Plus Enterprise edition to support 250 workstations
Is your organization focusing on securing its network against operating system and application vulnerabilities to alleviate costs due to potential threats? Then you are perhaps looking not just for a comprehensive solution, but also a scalable product so that the future needs of the organization can be met. Well then, here’s Desktop Central ‘s Patch Management suite that’ll meet all your needs to the tee! This edition will automate heterogeneous patch deployments and provide extensive reporting capabilities
Modern day organizations provide employees the flexibility to work from anywhere around the office, such as the workstation, cafeteria, or meeting rooms. When employees use mobile devices to do work, they will store data on them. And, when employees move around with these devices, there is a fair chance a few of the devices will get lost
Free tools to quickly troubleshoot your way and stay on top of IT Love them or hate them, but you cannot ignore them. Surprises, pleasant or otherwise, are a way of life for a s ysadmin. The degree of surprise however determines how the rest of the day turns out for the sysadmin
For the second consecutive year, ManageEngine ServiceDesk Plus is featured as a niche player in the Gartner Magic Quadrant 2014 for IT Service Support Management (ITSSM) Tools*. We believe this shows our commitment to provide the best-in-class help desk solution to our customers.
Join Forrester and ManageEngine on a free, one-hour webinar that will help you discover ways to unlock the true prowess of application monitoring. Learn how to fully leverage the capabilities your APM tool to give your business that much-needed boost. John Rakowski , Forrester’s leading analyst and advisor working with infrastructure and operations professionals, will be the keynote presenter. John has been helping IT leaders and their teams understand the business value of service management, develop their strategies, evaluate and select vendor tools, and implement service management processes
Ever wondered whether you can run a business without the aid of technology? If your answer is impossible , you’re definitely spot-on! Because, today, almost every business runs on technology. For this post, let’s confine ourselves to desktop support
An IT help desk ensures seamless end-user experience by centralizing and automating service management processes. The right IT help desk improves productivity, guarantees end-user satisfaction, cuts costs, and aligns IT with business
Have you ever felt your car pull to the left or right when you wanted to go straight? You’d immediately know that the wheels must be realigned.
Did you hear the one about the teacher who asks a group of students to name something they need but can’t see or feel? The hip-hop loving, smart-gadgets sporting, what’s-apping generation answer in unison, “WiFi.” Increasingly, WiFi is becoming indispensable and, apparently, a candidate for inclusion in Maslow’s hierarchy of basic human needs . Mobility has altered the way we do business