Tag: sdp

For a Change, What Happens in Vegas ​Isn’t Staying in Vegas: Pink15 Annual International IT Service Management Conference and Exhibition

What happens when people from the most happening IT teams ​ convene at the most happening place on the planet?   ​ Pink Elephant’s 19th annual international IT service management conference and exhibition ​ provided us the answer .

ServiceDesk Plus in Gartner Magic Quadrant 2014 : All the Assurance You Need

For the second consecutive year, ManageEngine ServiceDesk Plus is featured as a niche player in the Gartner Magic Quadrant 2014 for IT Service Support Management (ITSSM) Tools*. We believe this shows our commitment to provide the best-in-class help desk solution to our customers.

ServiceDesk Plus Is a “Godsend” for IT, Says Who?

  ​​At  ServiceDesk Plus , we love hearing from happy customers like Leroy Squires, who believes ServiceDesk Plus is a ​​”godsend.” ​Leroy works at Unisource Worldwide, Inc., a well-known logistics company, as its senior technical analyst and one of the five administrators who uses ServiceDesk Plus to manage the company’s globally distributed IT infrastructure with a team of 200 technicians. In the following video, ​Leroy shares his experience with ServiceDesk Plus and highlights the two main benefits it delivers – simplicity and ease of use. Leroy also explains how affordable ServiceDesk Plus is compared with its competitors, given the value it delivers