Where the cloud touches down: Simplifying DCIM

In most data centers, DCIM rests on shaky ground: manual record keeping and scattered documentation. Read more »

Owning the Distribution of Release Notes

“ The release notes are written by the development/testing teams, but who should be distributing them out to users? Same team who have written the release notes? Release/Change Management teams Read more »

Change Journey through ITIL processes

At a time when many organisations are undergoing a significant amount of changes, most of the change managers still considering ITIL change management process is the only process dealing with the... Read more »

A tip from Scrat on CMDBA tip from Scrat on CMDB

Read about it here - blogs.manageengine.comRead about it here - blogs.manageengine.comCMDB, ITIL, ITSM, ITAM, Scrat, IT asset management Read more »