Mobile devices are an integral part of today’s enterprises. And the Windows Phone operating system is gaining traction in many organizations, making Windows Phone device management essential for corporate data security. Managing these devices manually would be a cumbersome and time-consuming for IT
ServiceDesk Plus Is a “Godsend” for IT, Says Who?
At ServiceDesk Plus , we love hearing from happy customers like Leroy Squires, who believes ServiceDesk Plus is a ”godsend.” Leroy works at Unisource Worldwide, Inc., a well-known logistics company, as its senior technical analyst and one of the five administrators who uses ServiceDesk Plus to manage the company’s globally distributed IT infrastructure with a team of 200 technicians. In the following video, Leroy shares his experience with ServiceDesk Plus and highlights the two main benefits it delivers – simplicity and ease of use. Leroy also explains how affordable ServiceDesk Plus is compared with its competitors, given the value it delivers
Salute the “Lord of the Links” on World SysAdmin Appreciation Day
While you get a pat on your back, they disappear in the shadows of the server rack.
A Mobile Workforce Needs a Mobile Service Desk
By 2015, the number of mobile workers in the world will reach 1.3 billion, according to a recent IDG Connect study. A similar Cisco study found that three out of five workers say they don’t need to be in the office to be productive
Success Story: Automating Critical Network Operations Across 300 Locations for World’s Leading News Agency
Imagine the IT division of a large news agency that provides real-time news to its subscribers – including print and electronic media in over 100 countries – on a 24×7 basis.
MIND INfotech, a CMM Level 5 Company, Adopts Desktop Central to Manage 6,500 Systems
Do your organization’s site engineers use heterogeneous tools for system troubleshooting, managing assets, and performing routine desktop management tasks? Are your IT admins always running from one desktop or workstation to another, deploying software applications or performing other tasks requested by users? That’s exactly what the IT team at MIND INfotech, a leading Indian IT company and CMM level 5 organization, was doing until they adopted Desktop Central . Check out the case study that details how Desktop Central simplified the management of diverse array of assets at MIND INfotech.
Singapore Emerges as Center of South East Asian Operations for ManageEngine
The early morning sun infused with a hint of rain marked the beginning of our maiden customer conference in Singapore.
Join Our SysAdmin Day 2014 Celebrations
Sysadmin Day is coming and ManageEngine is all set to make it special this year! Almost always, we lose track of the relentless effort sysadmins make behind the scenes to ensure that our jobs are easy. We’ve remained oblivious to their hard work and take them for granted
IntraLinks Leverages Full Feature Set of Applications Manager
”The complexity of APM solutions will continue to decrease , making them lower cost and easily implemented.” Jonah Kowall Research Director in Gartner’s IT Operations Research Group ”Smaller [APM] boxes/solutions with less features but advanced capabilities and an emphasis on ease of use, to target mission critical pain points, will do well in the wider market.” Michael Azoff Principal Analyst, Ovum Towards the end of 2013, Gartner, Ovum, and other industry experts sounded the death knell for monolithic, end-to-end APM solutions with exhaustive feature sets. With an alarming degree of certainty, the experts heralded the rise of “small-box, point solutions.” Meanwhile, ManageEngine’s Applications Manager held its own as an end-to-end solution in the global APM industry
Six Steps to Implementing Change Management that Works
Solid change management capability will help you boost your ITSM maturity, break out of the “firefighting mode,” align IT activity with business objectives, and transform IT from a service provider to a business innovator. However, these benefits don’t come easily