Ever since Microsoft released Active Directory in 2000, there has been an option referred to as “delegation.” The term is pretty familiar now, but then it was a bit confusing.
Join Our SysAdmin Day 2014 Celebrations
Sysadmin Day is coming and ManageEngine is all set to make it special this year! Almost always, we lose track of the relentless effort sysadmins make behind the scenes to ensure that our jobs are easy. We’ve remained oblivious to their hard work and take them for granted
IntraLinks Leverages Full Feature Set of Applications Manager
”The complexity of APM solutions will continue to decrease , making them lower cost and easily implemented.” Jonah Kowall Research Director in Gartner’s IT Operations Research Group ”Smaller [APM] boxes/solutions with less features but advanced capabilities and an emphasis on ease of use, to target mission critical pain points, will do well in the wider market.” Michael Azoff Principal Analyst, Ovum Towards the end of 2013, Gartner, Ovum, and other industry experts sounded the death knell for monolithic, end-to-end APM solutions with exhaustive feature sets. With an alarming degree of certainty, the experts heralded the rise of “small-box, point solutions.” Meanwhile, ManageEngine’s Applications Manager held its own as an end-to-end solution in the global APM industry
Six Steps to Implementing Change Management that Works
Solid change management capability will help you boost your ITSM maturity, break out of the “firefighting mode,” align IT activity with business objectives, and transform IT from a service provider to a business innovator. However, these benefits don’t come easily
ADManager Plus: Creating Users in Bulk by Importing a CSV File
It is extremely common for a company to hire employees in mass. It might be a school with a new school year, a corporation hiring interns for the summer, a business which is hiring contractors for a project, or a result of two companies merging. Regardless of the reason, being able to create new users in Active Directory should be simple and easy
OpManager Launches Android App with Built-in QR Code Scanner
Gone are the days when you carried your laptop inside data centers to fish out faulty devices. The latest OpManager Android app with its built-in QR code scanner now helps you locate the faulty devices by delivering all the required data to your finger tips, literally! The app not only makes your life easy, but also helps you monitor your data center’s performance from anywhere, at anytime. The app is absolutely free and you can download it from Play Store
Windows Phone Support Added to Desktop Central’s MDM Menu
Mobile devices are an integral part of today’s enterprises. And, Windows phones are gaining traction in many organizations
Going Deep With Nested Group Audits
It is one of the top three most complex areas of auditing: nested groups! You know, you find a group listed on an access control list, and you ask for the group members. You get back a list of 25 users, but you know there must be more. So you ask for not only the users, but also the groups that have membership in the original group
Six Steps to Build an Effective Help Desk Knowledge Base
John, the IT help desk manager, has been facing several productivity issues, including longer resolution times, and tickets have been piling up as a result. John thinks implementing an effective knowledge base might improve his team’s productivity. After all, a knowledge base will store resolutions, workarounds, and best practices that help reduce ticket inflows, improve resolution times, increase first call resolution rates, reduce the percentage of repeat incidents, and increase the self-service portal usage.
Desktop Central Makes the Magic Quadrant
Drum roll, please! We’ve been recognized in Gartner’s Magic Quadrant, specifically the 2014 Magic Quadrant for Client Management Tools.