Tag: business

Five Reasons Your IT Help Desk Should Move Away from Spreadsheets ASAP!

IT and IT support, as we all know, have started influencing the direction of business in organizations around the world. Understanding this influence, large organizations have implemented IT help desk software to manage their IT. However, many SMEs still hesitate to implement help desk software because they lack the budget and the specialized IT staff as well as the necessary capabilities required for implementation

Webinar – 8 Ways to Align IT to Business

As companies look towards 2015 and beyond, they will need to use technology to achieve  business objectives and win against the competition. Join us   for a free webinar on 8 Ways to Align IT to Business on Thursday, the 29th of January at 2 PM AEDT (Sydney, Australia time) by   Claire Brereton , IT governance consultant and director, ITSMF Australia. Claire has been the CIO of organisations in diverse industry sectors, including healthcare, financial services , and manufacturing

5 Steps to Successfully Implement an IT SLA

Every IT manager aspires to improve performance, accelerate incident response times, reduce system downtime, and simultaneously cut service costs in his or her IT support operations. Now, if you are in the pursuit of similar goals, then look no further than an IT SLA .

STunnel Cipher List and Qualys SSL Labs Testing

In the wake of all the recent vulnerabilities we have been working hard to make sure that we give the correct information to our customers. So we decided to setup our latest version of STunnel on our support server (https://support.loadbalancer.org) and test our Cipher Lists with the Qualys SSL Labs site (https://www.ssllabs.com/ssltest)

Big Data in ITSM

When we talk about big data in the world of IT service management (ITSM), we’re talking about two very different things: ​ Big data tools/services that IT provides to business – to number crunch business operations data. Big data within IT operations – to handle and leverage complex IT operations data. Big data services for business operations In an increasingly competitive, data-driven world, business managers are looking for effective ways to manage and interpret business data, especially big data.​ Digitalized business operations, such as e-commerce websites and mobile banking apps, produce huge amounts of data, which makes managing them close to impossible by using traditional computational models.

Another year, another IP Expo show

We’re dusting ourselves off after exhibiting at IPExpo 2014. A huge thank you to everyone who visited our stand during the two day event. There were some productive discussions, light-hearted fun, and we even talked about load balancing!!! We love the opportunity to get some face-to-face time and felt the show was so good we’ve already booked up for IPExpo 2015

Windows NLB (WNLB) and its disadvantages

Whilst Windows Network Load Balancing (WNLB) has been constantly improved in each version of Windows since it’s introduction in Windows 2000, it still has a fairly extensive list of disadvantages when compared to a hardware or virtual based loadbalancer.