Recently, ManageEngine asked me to do a webinar around service catalogues. The webinar was named “The Science Behind Effective Service Catalogues” and had more than 100 attendees
Every IT manager aspires to improve performance, accelerate incident response times, reduce system downtime, and simultaneously cut service costs in his or her IT support operations. Now, if you are in the pursuit of similar goals, then look no further than an IT SLA .
I created this video with the YouTube Video Editor (www.youtube.com
http://www.youtube.com/v/QaTx5qZ768k?f=user_uploads&app=youtube_gdata You Can Learn More About the ManageEngine Product Line By Going to manageengine.optrics.comThe original article/video can be found at Bill Duffy: "ManageEngine ServiceDesk Plus is well structured and focused on ITIL"
Otis Wade, IT Director, Three Rivers Casino and Hotel, speaks on how ManageEngine ServiceDesk Plus made the IT department become one of the pillars of the organization