Category: Network Management

Five Reasons Your IT Help Desk Should Move Away from Spreadsheets ASAP!

IT and IT support, as we all know, have started influencing the direction of business in organizations around the world. Understanding this influence, large organizations have implemented IT help desk software to manage their IT. However, many SMEs still hesitate to implement help desk software because they lack the budget and the specialized IT staff as well as the necessary capabilities required for implementation

Webinar – 8 Ways to Align IT to Business

As companies look towards 2015 and beyond, they will need to use technology to achieve  business objectives and win against the competition. Join us   for a free webinar on 8 Ways to Align IT to Business on Thursday, the 29th of January at 2 PM AEDT (Sydney, Australia time) by   Claire Brereton , IT governance consultant and director, ITSMF Australia. Claire has been the CIO of organisations in diverse industry sectors, including healthcare, financial services , and manufacturing

Four Overlooked But Highly Valuable Help Desk Questions

Sherlock Holmes has a unique power – the power of deduction. It doesn’t mean he is an extraordinary person, but just a normal guy who loves to observe keenly and look for details in his object of interest. In a scene of crime, Sherlock can see those details that normally pass by normal or ignorant eyes.

​Desktop Central Supports Samsung KNOX and Makes Enterprise Devices More Secure

Samsung ​ KNOX empowers enterprises to  build, customize, and remotely manage a Fort Knox that fortifies corporate data with multi -level protection. Now, your corporate data can be just as safe as the  ​ US gold reserve .