Social IT in the Enterprise: Getting Past the Hype

Social IT has generated a lot of hype over the last few years but many organizations have been left wondering how to turn the grand theory into practice – in a... Read more »

Register for Pink Elephant Webinar : Is Today’s IT compatible with Tomorrow’s Social Media Consumer ?

With the worldwide social media boom, IT businesses are increasingly emphasizing on technologies and platforms to keep up with the ever-changing social media landscape as well as consumers’ demands. Customer expectations... Read more »

This Week’s Five: The ITSM You Didn’t Know About!

This Week’s Five  is a weekly column of five interesting reads from all over the web, with a different topic each week.This week, we’ll explore the developments in the ITSM industry . IT... Read more »

Email Is Down, and It’s Not Just Sandy’s Fault – Why Social Apps Are Better for Your Business

When Hurricane Sandy flooded the streets of lower Manhattan, millions of email users were cut off from their servers — and not just in Manhattan. A number of service providers whose services were... Read more »