Tag: service management

Webinar – The Science Behind Effective Service Catalogues

Join us for the free webinar,  The Science Behind Effective Service Catalogues on Thursday, March 19 at 2 PM AEDT (Sydney, Australia time). James Gander, IT service management and operations consultant, will be our speaker for this webinar.   The date : Thursday, March 19 , 2015 The time : 2 PM – 3 PM AEDT (Sydney, Australia time) Awesome : D efinitely [ Register Now ] In this webinar, you’ll learn: The value of service catalogues to organis ations The three different types of service catalogues How to build a service catalogue from the ground up Click here to view our earlier webinars.

CES 2013: CIOs Search for the Next Killer App

The annual Consumer Electronics Show (CES) is underway in Las Vegas right now. And while 150,000 consumers and CIOs alike are storming the aisles, clamoring to check out the newest gadgets, it’s easy to forget a key piece of the story. After Sin City’s bright lights have faded, it’s not Lexus’ self-driving car or HAPIforks’ diet utensils that will impact your everyday work-life