2019 at a glance: Looking back on a journey of transformation

2019 at a glance: Looking back on a journey of transformation

2019 at a glance: Looking back on a journey of transformation

Mark Twain once said, “Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do.

As another decade draws to a close, we at ManageEngine, started to reminisce about the roller coaster of a ride that began 20 years back. As 2019 winds down, we’re taking stock of what’s turned out to be an eventful year here at ManageEngine. From brand-new product launches to new offices and data centers across a number of countries, it’s been a fulfilling ride on the IT management engine.

Leaping at every opportunity

With 14 new products released in the last decade, we’ve made sure to stay on top of every IT trend to address the growing needs of our customers. 2019 witnessed information security, artificial intelligence, and on-demand software coming to the forefront. With this in mind, we launched four new products in 2019 alone:

  • Vulnerability Manager Plus gives you 360-degree visibility into your security exposure.
  • Identity Manager Plus lets you enable secure one-click access to your enterprise applications.
  • Device Control Plus allows you to prevent unauthorized access to your sensitive data.
  • PAM 360 provides complete privileged access security for enterprises.

We also strengthened our solutions with new capabilities like an intuitive AI assistant, user entity and behaviour analytics, automated incident response, public cloud cost analytics, and a rapid-start enterprise service desk.

The world is our oyster

It has been incredibly gratifying to see users from across the world trust us with their IT management needs. Some of the biggest highlights of our year was meeting you folks and having insightful conversations at 390 events across 52 countries.

Globally yours

Our aim has remained unwavering: to provide the best of services and solutions to you, no matter where you are in the world. To fuel this goal of ours, we opened two new offices in Australia and Mexico. In addition, we opened three new data centers across China and Australia, and initiated a 15 percent increase in our partner workforce to better cater to the needs of our customers.

Beating our personal best

Success tasted pretty sweet this year when, thanks to you, our efforts were acknowledged and honored throughout the world. We received a number of awards and accolades this year:

ManageEngine was recognized in the Gartner Magic Quadrant for unified endpoint management (UEM) tools, application performance monitoring (APM), and network performance monitoring and diagnostics (NPMD).
ManageEngine received the Gartner Peer Insights Customers’ Choice award for client management tools, UEM tools, privileged access management software, IT service management (ITSM) software, SIEM tools, network performance monitoring and diagnostics software, and IT infrastructure monitoring tools.
ManageEngine was recognized as a Contender in the 2019 Forrester Wave for UEM and Enterprise Service Management.
ManageEngine was featured in the 2019 Forrester NowTech Report for UEM.
ManageEngine was honored as a Value Leader in the 2019 EMA Radar Report for UEM.
ManageEngine was acknowledged in the March 2019 KuppingerCole Leadership Compass Report on Privileged Access Management.
G2 recognized ManageEngine as a Momentum Leader in UEM, and a leader in IT Service Management (ITSM).
ServiceDesk Plus received PinkVERIFY 2011 certification for IT Asset Management making ServiceDesk Plus PinkVerified for four processes.
ManageEngine Log360 named a Champion in Software Reviews’ 2019 SIEM Customer Experience Report

All this would not have been possible without our amazing customers, who have always been at the center of everything we do. Your needs and concerns will always be our number one priority. And we knew there was no better way to do that than to keep the conversation alive through the 300 blogs, 339 webinars, and 184 videos that we published this year. But, we still haven’t had our fill, so you can expect more conversations like this in 2020!

2019 was an amazing ride. We’d like to sign off by acknowledging the valuable lessons we’ve learned from our journey so far. So here’s welcoming a new decade and our aim to be a little wiser and a lot more resolute on being the best at IT management and IT security.

Take a closer look at our 2019 story.

** Optrics Inc. is an Authorized ManageEngine partner

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