Category: ManageEngine

ManageEngine AD360 Named Top Choice for IAM at 2023 Cybersecurity Excellence Awards

ManageEngine’s AD360 earns two Gold Winner titles in 2023 Cybersecurity Excellence Awards for Identity and Accessibility Management, and Identity and Access Governance. With advanced features and real-time auditing, AD360 is the ideal solution for effective identity and access management, risk mitigation, auditing, and regulatory compliance.

Keep your IT team trained and up-to-date on ServiceDesk Plus features and capabilities

As the world of IT continues to evolve at a rapid pace, it is essential for your IT team to stay trained and up-to-date on the latest ServiceDesk Plus features and capabilities. ServiceDesk Plus is an all-in-one help desk software that helps IT teams manage their service desk operations efficiently, automate routine tasks, and provide […]

Transform Your IT Department from Daily Firefighters to Service Champions with ServiceDesk Plus!

Are you struggling to manage IT challenges and looking for a solution to transform your team into service champions? Discover how ManageEngine ServiceDesk Plus can help you unleash IT heroes within your department, empowering them to deliver exceptional service and drive organizational success.

Partner with a trusted ManageEngine expert like Optrics Engineering to optimize your ServiceDesk Plus experience

Are you struggling to manage your IT services and support requests with ServiceDesk Plus? Do you feel like you’re not getting the most out of this powerful tool? If so, it might be time to partner with a trusted ManageEngine expert like Optrics Engineering to optimize your ServiceDesk Plus experience. With ServiceDesk Plus, you have […]

Quick Wins to Improve Your ServiceDesk Plus Experience

Discover actionable tips and strategies to optimize your ManageEngine ServiceDesk Plus experience in our latest blog post, “Quick Wins to Improve Your ServiceDesk Plus Experience.” Targeted at Canadian IT Managers, IT Directors, and CIOs, this informative and persuasive article covers ten essential areas, including automation, self-service portal optimization, ticket management, reporting, and more. By implementing these quick wins, you can elevate your IT department’s performance and enhance end-user satisfaction, ensuring IT service excellence across your organization.

WWDC22 updates and what they mean for Apple device management

By RishabIt’s that time of the year; Apple has once again revealed an interesting set of updates at its Worldwide Developers Conference 2022, aka WWDC22. With new features as well as enhancements to existing ones, the aim this year is to elevate the end user’s experience and privacy while enriching device management and security for […]

Say hello to Windows 11 with Endpoint Central

By Manish MandalMicrosoft unveiled Windows 11 on June 24, 2021 at its virtual launch event. Though Windows 11 will be officially available on October 5, 2021, Microsoft has shared the initial beta version with members of its Windows Insider Program. Starting October 5th, Microsoft will roll out the Windows 11 upgrade to eligible Windows 10 […]

A kernel of truth: Linux isn’t as foolproof as we may have thought

By Joyal BennisonA world without Linux is hard to imagine. Every Google search we run is accomplished on Linux-based servers. Behind the Kindle we enjoy reading, to the social media sites we spend scrolling away every day sits the Linux kernel. Would you believe your ears if I tell you the world’s top 500 supercomputers […]

Five worthy reads: Differential privacy—what it means for businesses

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In this edition, we explore one of the evolving privacy-enhancing techniques called differential privacy and how it’s being leveraged by organizations to safeguard sensitive data from being exposed.By Abirami ACutting-edge technologies based on artificial intelligence and […]