Help Desk Confessions: The Know-it-all

http://www.youtube.com/v/mosqAoesVYs?version=3&f=user_uploads&app=youtube_gdata

Want to learn more? Visit: http://bit.ly/WHD_KnowItAll Always getting an IT ticket from “that guy?” You know, the one that knows everything, even how you sho…

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The original article/video can be found at Help Desk Confessions: The Know-it-all

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