Improving Service Response – ITSM webinar series #2

http://www.youtube.com/v/OWU5_zyg7g8?f=user_uploads&app=youtube_gdata

The ITSM webinar series, organized by ManageEngine, with Rob England (aka IT Skeptic) as the speaker, will be presented in 6 parts. The second series discusses about Improved Service Response – requests and incidents.

You Can Learn More About the ManageEngine Product Line By Going to www.ManageEngine.ca

The original article/video can be found at Improving Service Response – ITSM webinar series #2

About the Author: Shannon Lewis

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