Businesses are composed of different departments, and IT is one of the most crucial. Considering the amount of data that circulates in a network environment, the important role of the IT team continues to increase. To manage and control complex IT operations, businesses need to select the right tools, strategies, and talents to keep their business protected. Businesses often seek a vendor-neutral perspective to study market offerings; this evaluation and judgment phase is made simple through comprehensive software reviews from industry analysts including Info-Tech Research Group, Gartner, Forrester, IDC, and Enterprise Management Associates (EMA).
Desktop Central is an ITAM Champion
Software Reviews, a division of Info-Tech Research Group, recently released its 2019 Emotional Footprint for IT asset management (ITAM), naming Desktop Central a Champion. Desktop Central helps manage servers, laptops, desktops, smartphones, and tablets from a central location. Desktop Central was honored among 11 other software offerings based on product features, user satisfaction, vendor experience, capabilities, emotional footprint, and value index.
Understanding the Emotional Footprint report
Info-Tech’s Emotional Footprint report helps evaluators understand how users are emotionally bonded with a product and how they utilize it. Here is where users explain their love or dislike for a product based on multiple data points.
The Emotional Footprint report from Software Reviews provides the overall user sentiment towards a vendor; this is a powerful indicator of how users feel about a solution’s:
- Product impact
- Negotiation and contract
- Conflict resolution
- Service experience
- Strategy and innovation
Desktop Central earned the title of a Champion in Software Reviews’ Emotional Footprint report, while Asset Explorer, another ITAM solution from ManageEngine, was recognized as a Relationship Builder.
Breaking down the ITAM Data Quadrant
Software Review’s Data Quadrant provides a thorough evaluation and ranking of all software in a given category, and enables organizations to evaluate criteria including:
- User satisfaction
- Feature capabilities
- Vendor comparisons
- Likeliness to recommend a vendor
The overall ranking is based on the composite score, and the leaders in each category are awarded gold medals for their achievements. Evaluators log in using their LinkedIn profiles, and can display individual parameters such as setup, installation simplicity, and product reliability to aid in their evaluation process.
ManageEngine now has two products in the Leader quadrant of Software Reviews’ ITAM report, Desktop Central and Asset Explorer. Each provides industry-leading features for managing IT assets and delivering ITAM in a simplified, unique way.
Desktop Central proves its worth again
With recent achievements like Next Gen UEM by Cyber Defense Magazine, G2 High Performer for Fall 2019, and the latest honor from Info-Tech, Desktop Central again proves its value to the market. With a unified approach towards IT management, Desktop Central is the optimum choice for endpoint management and security.
Download Desktop Central now, evaluate for free with 50 endpoints, experience the full value it offers IT departments, and receive a personalized quote for your organization. Our sales team will contact you to make your purchase as convenient as possible.
** Optrics Inc. is an Authorized ManageEngine partner
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