Integrating Applications Manager alerts to IBM Tivoli

To
meet the growing complexity of their infrastructures,
organizations today use numerous monitoring tools to track the health of
their business environments. These monitoring tools generate alerts
of statistics, errors, notifications or any other information that
may be crucial to the enterprise. How does the operations team of any
organization keep track of alerts from so many different tools
generated on different systems?

We
have received a fair number of queries from users whose enterprises
use IBM Tivoli as their main Network Management System (NMS)
console. They
would like a direct method to display critical Applications Manager
alerts in Tivoli’s console. This blog should help you incorporate
Applications Manager’s alerts into IBM Tivoli.

How
does it work?

IBM
Tivoli’s probe for Microsoft Windows Event Log monitors event log
files on any specified Windows machines.When third-part monitoring
tools like Applications Manager generate Windows Event Logs in case
of a critical alarm, the probe will pick up the alarms from the event
logs and display it in the Events Console. You can use the IBM Tivoli
Probe for Windows Event Logs already installed in any windows machine
or install the probe in the Applications Manager machine.

Applications
Manager provides flexibility in fault management by triggering
actions. One such action type is executing a program on the
occurrence of an alarm. You can use “Execute program”
action to execute a batch file to generate an alert to be escalated
to Tivoli’s Console. When an alert is generated it adds an event to
the Windows Event log which is in turn picked up and displayed by
Tivoli’s console.

How
do you set it up in ManageEngine’s Applications Manager?

            Step 1: Create a
batch file with the command given below :

eventcreate
/S /U /P /t
/id /SO
AppManager /L /D “some
description here”

                   You can download a sample batch file here

Step
2: Click on the Actions tab to display a drop-down list.

Step
3: Click on Execute Program from the drop-down list.

Step
4: Enter Display name and select the script location.

Step
5: In the ‘Program To Execute’ field, enter the name of the batch
file that you created. You can use replaceable
tags
to
enter the required alarm
configuration parameters.

           
CreateWindowsEvent.bat
“app-xp2 $MONITORNAME Response Time is $RCAMESSAGE”

Note:

Replaceable
tags are supported in the ‘Program to Execute’ field. You can use the
tags mentioned in the help card on the Execute Program page within
double quotes to handle any spaces present inside tag value.
To
know more about replaceable tags,
click
here.

Step
6: Enter the path where the script is placed in the “Directory
to execute Program” field.

Step
7: When the Program action is executed, an event of the type is
created.

This
event action thus created should be associated for each of the
monitors that you wish to add.
Now you can view alerts
from Applications Manager in Tivoli’s centralized alarms console.
This “one-stop shop” should significantly simplify
any operations team’s work of monitoring critical alarms.

We will be updating this space with screenshots of IBM Tivoli. In the meantime, if you have screenshots, you are welcome to share them with us.

You Can Learn More About the ManageEngine Product Line By Going to www.ManageEngine.ca

The original article/video can be found at Integrating Applications Manager alerts to IBM Tivoli

About the Author: Shannon Lewis

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