Managed service providers, or MSPs, provide multi-faceted services that include monitoring network devices, servers, applications, bandwidth, and traffic. They also maintain customer-specific views and associated role-based access controls as well as provide restricted access to views. However, MSPs can’t afford to run NOC operations on a per customer basis.
Top Tips for IT Job Seekers, APM Business Benefits, and More
“ Five top tips for job-seeking IT graduates “ presents the job skills Raj Sabhlok, president of ManageEngine, believes will get you employed. Australia’s Technology Spectator apparently agrees because the magazine covered Raj’s article.
Media round up!
June saw some great coverage for ManageEngine. Here are some of the articles and interviews that were carried in leading publications
How to Respond to IT Issues in Real Time
“IT has always been viewed as a 24/7 organization, but we haven’t had the tools to be a 24/7 organization,” said Raj Sabhlok, President of ManageEngine, in his presentation, “Becoming Real-Time IT Organization” at the 2013 ManageEngine User Conference in Las Vegas. Sabhlok launched the conference discussing how ManageEngine’s tools have been evolving to deliver real-time IT.
If Big Data’s too scary, try Little Data (it’s free)
Here are some stats that will blow your mind: Every minute of every day, 48 hours of video content is uploaded to YouTube, Google receives over 2 million queries, over 100,000 tweets are sent and nearly 600 new websites are created. Perhaps most shocking is that quietly in the background, all of this data is tracked and stored. But what happens to it after that?
Log Monitoring and Network Operations
Imagine every event occurring in the network/devices is recorded in real time, including the abnormal events. What else would you want? Obviously, a convenient way to scan through this information or capture the relevant ones online
Why You Need to Integrate IT Operations and IT Service Management
In a previous article, I wrote about the need for application-aware network performance management (AA-NPM) tools. With tools that can manage the entire range of infrastructure and applications, we can manage the delivery of services more effectively and responsively — which is better for an organization, better for IT, better for everyone
ManageEngine IT360 integrates further
Well, imagine you have a monitoring tool that has the capability to monitor network devices, servers, applications, databases, bandwidth monitoring along with an ITIL Help Desk. Something is still missing here, right?
5 Reasons You Should Consider Application-Aware Network Performance Management
In today’s complex business environment, the first question thoughtful IT leaders ask when considering any new IT investment or change is, ‘How will it impact the business?’ That the business depends on well-managed IT is well understood. What is less well understood is how an IT organization can manage an infrastructure that is growing ever more complex. It’s not just the network infrastructure that IT teams need to consider; it’s not even the increasingly complex application infrastructure that stands between the physical network infrastructure and the users. The challenge today involves the effective management of both these infrastructures as well the interplay between them — and it’s the interplay between them that poses the greatest challenge. Application-aware network performance management (AA-NPM) tools can help you overcome that challenge.
5 Ways MSPs Can Maximize Their ROI and Profit
I had an opportunity to look at a few industry surveys that were designed to analyze the Managed Service Provider (MSP) market.