Tag: help desk case study

Customer Talk : How ServiceDesk Plus Helped Civil Air Patrol – California Wing?

Service Desk Plus Civil Air Patrol – California Wing Who is Civil Air Patrol? The Civil Air Patrol is a Nonprofit 501(c) (3) organization with three (3) primary missions Cadet Programs, Aerospace Education and Emergency Services.  We have some 3500+ members in the California Wing   that are involved in some way with one of those three (3) missions.  Our all-volunteer Information Technology department is responsible for working with many of these members to support, maintain and implement different types of technology and/or infrastructure.  With a geographic area as large as ours we have many different people involved in fulfilling those requests for support, maintenance and implementation.  More information on our history can be found at the National Civil Air Patrol Website . How ServiceDesk Plus Helped Civil Air Patrol – California Wing