Tag: design

Performance based IT Shop Part 2

Not all IT problems come under the domain of the network engineer. In my previous Blog , I talked about IT shops having a hodge-podge set of tools. There are various reasons, but the real inefficiency is when these tools perform the same functions. There becomes a time and need to look at the IT problems from different perspectives. A few examples below: Kenn Nied, Senior Network Engineer at WA State Board for Community and Technical Colleges, illustrates this encounter. While looking at OpManager from a networking point of view, the operator sees alerts that a few switches and a firewall are unresponsive. Is it faulty equipment or an attack? Then turning to a Security mindset, he looks at ManageEngine Device Expert to see real time and historical configuration changes. In one case, it was identified that there was a Firewall rule change made and realized it was a misconfiguration that caused the switch unresponsive. Diagnostic time was minimal. Albert E.