Tag: continued

ServiceDesk Plus Beats BMC by 2:1 Margin in Readers’ Choice Awards!

“ManageEngine ServiceDesk Plus was selected the winner in the Help Desk category of the WindowsNetworking .com Readers’ Choice Awards. BMC Software Trackit and Help Desk Pilot were runner-up and second runner-up, respectively,” –  ​ windowsnetworking .com .   This is the ​ second time that our customers have voted for ServiceDesk Plus as their most preferred IT help desk software, making ServiceDesk Plus ​ a WindowsNetworking .com Readers’ Choice Award Winner ​

2014 – A Bumper Year for ServiceDesk Plus!

As our ServiceDesk Plus team constantly focuses on what’s next, it’s easy to lose sight of how far we’ve come. Looking in the rear view, 2014 was a fantastic year for us filled with major releases/upgrades, user conferences, trade shows, webinars, major revamps and most importantly, a pioneering move of making the Standard Edition free for all our users that saw a huge spike in downloads and sign ups. We’re also proud to see how much of our roadmap we’ve covered with numerous features and integrations guided by constant feedback from our customers