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“I am a 100% ServiceDesk Plus customer for life “- Radiology Associates

Radiology Associates is a medical imaging business with four imaging centers and a corporate headquarters based in Corpus Christi, Texas. The company provides a full range of outpatient imaging services. An IT team of 10 uses ServiceDesk Plus Enterprise edition to support 250 workstations

Safeguard Your Computers Easily with Desktop Central’s Exclusive Patch Edition

Is your organization focusing on securing its network against operating system and application vulnerabilities to alleviate costs due to potential threats?  Then you are perhaps looking not just for a comprehensive solution, but also a scalable product so that the future needs of the organization can be met. Well then, here’s Desktop Central ‘s   Patch Management suite  that’ll meet all your needs to the tee! This edition will automate heterogeneous patch deployments and  provide extensive reporting capabilities

Worrying Doesn’t Keep IT Problems Away. Good Tools Do!

Free tools to quickly troubleshoot your way and stay on top of IT Love them or hate them, but you cannot ignore them. Surprises, pleasant or otherwise, are a way of life for a s ysadmin. The degree of surprise however determines how the rest of the day turns out for the sysadmin

Overcoming Virtualization Management Challenges with VM Manager Plus

Server  virtualization  has become a widely-adopted technology in data centers. The a bility to share all the available resources across various virtual machines ( VMs ) makes server  virtualization  highly  scalable  and efficient, which helps to  reduce  opex .  Apparently,  Gartner  found  more than 50 percent of overall servers in the world are  virtualized . By 2015, that share will increase to 75 percent

​Maximize Your Application Performance to Ensure Successful Business Outcomes – September 9, Forrester Webinar

Join  Forrester   and  ManageEngine   on a free, one-hour  webinar  that will help you discover ways to unlock the true prowess of application monitoring. Learn how to fully leverage the capabilities your APM tool to give your business that much-needed boost. John  Rakowski ,  Forrester’s  leading analyst and  advisor  working with infrastructure and operations professionals, will be the keynote presenter.  John has been helping IT leaders and their teams understand the business value of service management, develop their strategies, evaluate and select vendor tools, and implement service management processes

My iCloud Password is “iCloud”

I guess the editor at  MCP  Magazine who fired me for talking about  passphrases  and ways to secure your passwords is looking rather foolish at this point. Years and years ago, I wrote an article on securing passwords – only to be told that I was out of touch with reality when I suggested that everyone needed to use more secure passwords.  With the latest attack on the  iCloud  due to weak and pathetic passwords, you’d think that ​  the attack’s victims would have appreciated learning the password strategies I was advocating 10 years ago! Apple now is saying that it is not their fault that the nude pictures of so many celebrities were obtained from their cloud storage ​ .   Does that mean that the weak questions for  iCloud  password recovery aren’t their responsibility either?  I truly hope that this latest attack on the  iCloud  opens the eyes of everyone who uses social media, social networking, centralized cloud storage, and other online resources

Find your faulty corporate iPhone 5 devices in no time!

Recently, Apple launched  an iPhone recall  program for selected devices. According to a statement from  Apple, some of the  iPhone 5 devices that were sold between September 2012 and January 2013 may  experience shorter battery life or may have to be charged frequently.

Remote Control Desktops and Provide Better Support

Ever wondered whether you can run a business without the aid of technology?  If your answer is  impossible , you’re definitely spot-on! Because,  today, almost every business runs on technology. For this post, let’s confine ourselves to desktop support