Mobile Device Manager Plus is here to make your service desk more efficient

On an average day, help desk technicians battle against forgotten passwords, never-ending updates, and misplaced devices. This incessant inflow of mundane tickets can allow business-critical issues to slip under technicians’ radar. What... Read more »

For a Change, What Happens in Vegas ​Isn’t Staying in Vegas: Pink15 Annual International IT Service Management Conference and Exhibition

What happens when people from the most happening IT teams ​ convene at the most happening place on the planet?   ​ Pink Elephant’s 19th annual international IT service management conference... Read more »

5 Best Practices to Be a Successful Project Manager

As a project manager ​ who’s been around a while you would have experienced a visit to the project guillotine. Perhaps, it was due to a massive schedule slip, budget overrun,... Read more »

ServiceDesk Plus Beats BMC by 2:1 Margin in Readers’ Choice Awards!

“ManageEngine ServiceDesk Plus was selected the winner in the Help Desk category of the WindowsNetworking .com Readers’ Choice Awards. BMC Software Trackit and Help Desk Pilot were runner-up and second runner-up,... Read more »