Mobile Device Manager Plus is here to make your service desk more efficient
On an average day, help desk technicians battle against forgotten passwords, never-ending updates, and misplaced devices. This incessant inflow of mundane tickets can allow business-critical issues to slip under technicians’ radar. What if there was a solution to reduce the effort spent on these routine tickets, and allow help desk technicians to spend more time… (0 comment)

As a project manager ​ who’s been around a while you would have experienced a visit to the project guillotine. Perhaps, it was due to a massive schedule slip, budget overrun, or scope creep (or sometimes all three – now that’s total chaos). And, as a project manager, you were the first in line at the guillotine! ​ In retrospect, you (always) get a feeling, “ ​ If only I handled the project differently, it could have been a success… (0 comment)

“ManageEngine ServiceDesk Plus was selected the winner in the Help Desk category of the WindowsNetworking .com Readers’ Choice Awards. BMC Software Trackit and Help Desk Pilot were runner-up and second runner-up, respectively,” –  ​ windowsnetworking .com .   This is the ​ second time that our customers have voted for ServiceDesk Plus as their most preferred IT help desk software, making ServiceDesk Plus ​ a WindowsNetworking .com Readers’ Choice Award Winner ​ … (0 comment)