Tag: big data

Big Data in ITSM

When we talk about big data in the world of IT service management (ITSM), we’re talking about two very different things: ​ Big data tools/services that IT provides to business – to number crunch business operations data. Big data within IT operations – to handle and leverage complex IT operations data. Big data services for business operations In an increasingly competitive, data-driven world, business managers are looking for effective ways to manage and interpret business data, especially big data.​ Digitalized business operations, such as e-commerce websites and mobile banking apps, produce huge amounts of data, which makes managing them close to impossible by using traditional computational models.

If Big Data’s too scary, try Little Data (it’s free)

Here are some stats that will blow your mind: Every minute of every day, 48 hours of video content is uploaded to YouTube, Google receives over 2 million queries, over 100,000 tweets are sent and nearly 600 new websites are created. Perhaps most shocking is that quietly in the background, all of this data is tracked and stored. But what happens to it after that?

Is Big Data Right for Your Business? President Obama Thinks So.

When I attended Duke University’s  Fuqua School of Business  in the late 90s, one of my favorite classes was Decision Analysis, taught by Professor Robert T. Clemen. It was a course where I could easily draw the line between academic theory and real-world applicability, where coin-flip decisions could be made with near certainty using data analysis.