Month: July 2014

Configuring Deep Packet Inspection in NPM Version 11 – SolarWinds Lab #16

To learn more about NPM v11 visit: http://bit.ly/SW_Lab_Ep_16 Something huge is coming in the new release of Network Performance Monitor version 11- built-in deep packet inspection. In this…

ServiceDesk Plus Is a “Godsend” for IT, Says Who?

  ​​At  ServiceDesk Plus , we love hearing from happy customers like Leroy Squires, who believes ServiceDesk Plus is a ​​”godsend.” ​Leroy works at Unisource Worldwide, Inc., a well-known logistics company, as its senior technical analyst and one of the five administrators who uses ServiceDesk Plus to manage the company’s globally distributed IT infrastructure with a team of 200 technicians. In the following video, ​Leroy shares his experience with ServiceDesk Plus and highlights the two main benefits it delivers – simplicity and ease of use. Leroy also explains how affordable ServiceDesk Plus is compared with its competitors, given the value it delivers