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Archive for August, 2010


Status Update – Software error in old Astaro versions

As previously communicated, on Friday August 27th we released a pattern which includes a fix for the y2k38 issue for all “old” versions (ie earlier than 7.507 and 8.001).

This fix was applied successfully by the pattern script, but the script had the unwanted side effect of removing a directory on the disk. This directory contains some temporary data used internally by the Astaro system and also, on version 7 systems, it contains a copy of some system libraries. These libraries were replaced by another pattern which was delivered approximately 2-3 hours later (depending on the version running).

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Updated Astaro Command Center Datasheets

The Astaro Command Center datasheet has been updated for the latest version with the newest product information.

Download your copy in our Product Information PDF section of the Astaro website.

View all Datasheets

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You Can Learn More About the Astaro Internet Security Product Line By Going to www.FirewallShop.com/Astaro.

The original article/video can be found at Updated Astaro Command Center Datasheets

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Extended Mail Archiving Trial Still Available!

If you are looking for a quick and effective way to archive your business e-mails, then you should take a look at our new hosted solution Astaro Mail Archiving.

Why archive e-mail?
Mailbox servers often suffer from the heavy load of growing e-mail traffic and administrators struggle with mailbox quotas and user storage demands. Employees laboriously sift through their mails sorted in inbox folders, trying to retrieve lost communication.

Astaro Mail Archiving puts an end to these pains:

  • It seamlessly integrates into existing messaging environments
  • It is ready to use in 15 minutes
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EC2 load balancer appliance rocks, and its FREE… for now anyway.

Update: Sorry but as of Wednesday 6th Oct 2010, the free lifetime license is no longer available! OK, so let me begin by saying that I am both excited and slightly scared by our latest product. I’m excited because after playing around with it in the Amazon cloud, I’ve become slightly addicted to launching multiple [...]

You Can Learn More About the LoadBalancer.org’s Product Line By Going to www.LoadBalancerSolutions.com/LoadBalancer-org

The original article/video can be found at EC2 load balancer appliance rocks, and its FREE… for now anyway.

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Software error in old Astaro versions – update required

Dear Astaro Partners and Customers,

We work constantly to ensure all our customers' networks are secure and connected no matter what version of the Astaro Security Gateway they are running. This is why we wanted to inform our partners and customers of an upcoming software challenge we have identified that may affect installations using older versions of the Astaro Security Gateway.

Please read below:

  • What is the issue?
  • How can this issue be resolved?
  • What can I do if I have a problem on Sept. 4th?
  • Detailed “What should I do?” Workflow
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Astaro Command Center Up2Date 2.201 Released

Today Astaro Command Center has been updated to 2.201. This up2date will address the UNIX time issue which was previously solved and distributed for ASG, and is the only fix in this release.

For ACC 2.201, we have new ISO images and the Up2Date itself available for download from our FTP and mirriors. Of course, our Up2Date infrastructure will distribute the package to you. New VMware and Astaro Smart Installer images will be available in approximately the next 24 hours.

Official Details

Remarks:

  • System will be rebooted

News:

  • This Up2Date should be applied before end of August 2010
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Interview with Data Integrity Services

Community Development Manager, Jack Daniel, meet with Sam Heard of Data Integrity Services to discuss their partnership with Astaro.

The resulting interview can be heard here: www.astaro.com/webinars/data-integrity-podcast.mp3

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You Can Learn More About the Astaro Internet Security Product Line By Going to www.FirewallShop.com/Astaro.

The original article/video can be found at Interview with Data Integrity Services

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The True Role of Support – not just fixing problems

I imagine that minutes after the first computer program was created the first support team was born. Over the years the association between support departments and fixing troubleshooting customer issues has become so strong that many (even some in support) believe this is the only responsibility of the support team.

As a result support teams at many technology companies have scored poorly on customer satisfaction surveys. Why? Because they end up only interacting with customers when they are having a problem and are angry. Here are some ways support departments can

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Up2Date 8.001 Released

Our first Up2Date package for the new Astaro Security Gateway Version 8 is ready for distribution. Version 8 has enjoyed significant popularity in the past month, with thousands of new and existing customers experiencing V8's features and stability.

You will find 8.001 available for install via Up2Date on your installation. Mainly a bug fix release, this package will enhance the stability and operation of ASG V8, and addresses an issue with Unix time affecting certificates. Read on for the full details of this Up2Date.

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Up2Date 7.507 Released

We have released Up2Date 7.507 for ASG installations to address an issue around Unix Time which can affect the use of certificates, and thus your ASG installation. This up2date package should be applied before the end of August if possible.

ASG uses certificates for different purposes (such as for each user that is created) and CAs (certificate authorities) for signing the certificates mentioned before. When performing the initial setup, some CAs as well as the admin certificate are generated.

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